SHIPPING INFORMATION

Shipping Rates:

West Malaysia	RM10	Estimate 3 – 4 Working Days
East Malaysia	RM16	Estimate 7 – 10 Working Days
Singapore	RM45	Estimate 7 Working Days
Hong Kong	RM70	Estimate 7 – 14 Working Days
Taiwan	RM85	Estimate 7 – 14 Working Days
Indonesia	RM100	Estimate 7 – 14 Working Days
Brunei	RM105	Estimate 7 – 14 Working Days
India	RM120	Estimate 7 – 14 Working Days
United States	RM130	Estimate 7 – 14 Working Days
United Kingdom	RM150	Estimate 7 – 14 Working Days
Australia	RM175	Estimate 7 – 14 Working Days
New Zealand	RM175	Estimate 7 – 14 Working Days

Custom

Destination countries may levy taxes on your purchased goods, which the receiver will be responsible for. Made by Anjoe is not responsible for unpaid customs taxes, and will not provide refunds for orders sent back due to customs issues. Please check your country’s customs policies before placing your order. 

Shipping Duration

Once an order is made, it takes 1-2 business days to prepare your package. Once your package is ready to be shipped, we ship it through Gdex express shipping. With Gdex express, it should only take 2-3 business days for your package to arrive at your door. 
Though most of the orders are deliver on time, countries outside of Malaysia might experience some delay due to COVID19 shipping restrictions. 

Please kindly understand that we does NOT offer cancellations due to these delays. 
Your tracking code will be sent to you via email once it is shipped.
If your package does not arrive within 7 business days from shipment, please contact our customer service center. 

Please keep in mind that weekends and holidays do not count as business days

Failure To Deliver

We are not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, etc. Additional shipping charges will result from such situations, which is not the same as our usual discounted shipping charge. When a shipment is sent back, there will be an email regarding the situation, and when proper action is not taken within 48 hours, we reserve the right to dispose the shipment.

Any re-shipping of the product , we will charge a delivery fees .